Weather Masters Reviews
Clay and Emily Penrod
Dear Weather Masters,
Thank you for your thoughtfulness in sending us the paperwork prepared for SRP rebate program. I’m sincerely impressed and grateful. You will remain highly recommended by us.
Sincerely,Clay and Emily Penrod Mesa, AZ
James W. Baker
Please accept my family’s heartfelt thank you for the exceptional service that Weather Masters provided throughout the sale and installation of our new heat pump. I would like to than you personally for your responsiveness and flexibility during the sales process. We received several bids for the A/C equipment, but your follow-up, price and service were unmatched. I especially appreciated your attention to our specific needs. It’s not often that a company forgoes the chance to “make a buck” to better service the customer, as you did concerning the extra ductwork I was considering. The gentleman who installed our equipment was prompt and professional. Thus far, the unit has worked wonderfully. We are very happy with our purchase and are pleased that we selected a unit with Variable Speed Technology.
We would like to take the time to thank you for the smooth installation of our new air conditioners and how you made such a major event in our home seem minor. The hospitality of Boyd and Evan was totally professional and reassuring during the entire installation periods and start up and they were very gracious while we followed them around asking questions. We would also like to thank you for the speedy response to the failure of one of the new units and for getting it repaired in just a few days. Special thanks to Drew for making us his priority and sticking to his guns when things got rough (including distributor part problems) and going out of his way to be sure we were up and running before the weekend. Also special thanks to (your office manager) who took the time to talk to me and gave me reassurance when it was so important to hear and making me feel I was an important customer and a whole lot better when our conversation had ended. We would highly recommend you to all our friends and neighbors. Sincerely, John and Carol Scairpon
City of Mesa
Facilities Maintenance East
To all Weather Master Staff, Working with all of your team has been a pleasure. I appreciate your attention to detail and your attitude. From last minute meeting calls, to listening to our concerns, to the detail preventive maintenance, and new install service... I fell like the service you provide is more than what is expected. I appreciate Evan Hawley’s insights on efficiency and helping the City of Mesa improve their HVAC assets. I also wanted to say thank you for taking the additional time to walk difficult jobs with me to find the best solutions to our HVAC challenges. Furthermore, I appreciate all of Connee’s follow up, and availability. She has been fun and easy to work with. I would recommend Weather Masters to anyone!
We will recommend your company to any of our friends or family who need HVAC service or Thank you for everything. The installation went well and Scott and Angel were superb, professional, clean, organized and professional. We could not have been happier with Weather Masters. Customer Service and building strong relationships with our clientele is so important to the success of all businesses but sadly these qualities are neither taught nor understood in today's world. Thank you again for all your help.
Thanks, Weather Masters for all your great service! We will recommend your company to any of our friends or family who need HVAC service or installation.
I'm enjoying such cool temperatures inside with all this heat. Thanks for your generous warranty on the unit. I'm sure enjoying it. Your crew did such a good job.
To Weather Masters, Many thanks for the great service I have received on the new heat pump installed on my home. Being a widow, it is so nice to find a company I can trust. The new unit is so much more efficient and quieter than the old one. I'm so glad I have the preventative maintenance contract with your company to keep my warranty valid and troubleshoot early any possible problems before the summer heat is upon us. All of the service techs and office staff are so professional, thanks to you all!
Forgive me for being somewhat tardy in expressing my heartfelt appreciation of your taking the time to come out gratis to inspect my air conditioner! I am still in awe regarding that as I was beside myself with the problem and couldn’t get help from the installer. It is so nice that there are good people like you in the world.